James Waters

• Chief Business Officer (Feb 2024 – Present)
• SVP Accommodations and Operations (Jul 2020 – Feb 2024)
• Interim Chief People Officer (Apr 2019 – Apr 2020)
• SVP Commercial Operations (Jan 2019 – Jun 2020)
• Vice President Customer Service (Jul 2017 – Jan 2019)
• Senior Director Customer Service Product & Experience (Oct 2016 – Jun 2017)
• Director, Marketing (Sep 2015 – Sep 2016)
• Marketing Innovation Manager (Feb 2013 – Aug 2015)
• Product and Analytics Manager (Jan 2011 – Feb 2013)
• Product Manager - Paid Search Marketing (Jan 2009 – Jan 2011)
• Business Analyst (Jul 2008 – Jan 2009)

The Sarcastimatic™ Bio

Part guru, part disruption evangelist, fully convinced Slack status updates are leadership: James Waters, Chief Business Officer at Booking.com, thinks uptime is when their pager has batteries. Currently synergizing passive resistance into actionable stagnation. They lead with confidence, charisma, and a PalmPilot that still beeps.

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