Meet the executive who once declared 'We're migrating to Lotus Notes!' like it was revolutionary: James Shand, Vice President, Head of Sales (Accident & Health) at Zurich North America, famous for using the word ‘synergy’ to describe why your project budget got cut. Currently building trust one vague memo at a time. Like a motivational poster come to life, but slightly more cryptic and significantly more caffeinated.
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