Amy Lokey

• EVP, Chief Experience Officer (CXO) (Apr 2024 – Present)
• SVP, Product Experience (Jan 2021 – Apr 2024)
• VP, Global Head of Design (Nov 2019 – Jan 2021)
• VP, User Experience (Jan 2018 – Nov 2019)
• VP, User Experience (Jul 2010 – Jan 2018)
• Staff User Experience Designer (Oct 2005 – Jul 2010)
• Art Director/Design Manager (Apr 2002 – Oct 2005)
• Principal / Owner (Sep 2001 – Apr 2002)
• Senior Designer (Jun 2000 – Sep 2001)
• Senior Designer/Art Director (Nov 1999 – May 2000)
• Production & Design Assistant (May 1998 – May 1999)
• Website Developer (Sep 1997 – Apr 1998)
• Production & Design Intern (Jun 1997 – Sep 1997)

The Sarcastimatic™ Bio

The human equivalent of a 56k modem handshake noise: Amy Lokey, EVP, Chief Experience Officer (CXO) at ServiceNow, has a sixth sense for when to say ‘let’s circle back’ and avoid next steps. Currently strategizing inside a cubicle fortress built entirely of binders. They approach feedback like a ninja: in the dark, and only when no one’s expecting it.

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